Responsible gaming
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Gambling should be something you choose to do for fun, with money you can afford to lose. These habits help keep it that way, and the last sections explain where to turn if it stops being fun.
18+ only
Casino apps, including the Winbox app, are for adults only. This site is for people aged 18 and over. If you share a phone with a child, log out when you finish and keep your password to yourself.
Set limits before you play
Decide two things before you start, while your head is clear:
- A money limit. Only use money you can afford to lose. Never use money meant for rent, bills, food or family.
- A time limit. Set an alarm on your phone and stop when it goes off.
When you reach either limit, stop for the day, even if you're winning.
Never chase losses
Trying to win back what you've lost is the fastest way to lose more. Treat money you've lost as gone. Don't borrow, top up again or raise your bets to recover it.
Signs gambling is becoming a problem
Be honest with yourself. It may be time to stop or get help if you:
- spend more money or time than you planned, often
- borrow money, sell things or skip bills to gamble
- feel restless, anxious or irritable when you try to cut down
- hide how much you gamble from family or friends
- gamble to escape stress, worry or low mood
- keep playing to win back losses
Take breaks and use limit tools
Step away regularly, and don't play when you are tired, upset or have been drinking. If the app you use offers tools such as deposit limits, time reminders or a way to pause your account, use them. Check the app's own settings or ask its customer service what's available.
You can also delete the app, or remove the H5 shortcut from your home screen, to put some distance between you and it.
Talk to someone
You don't have to deal with it alone. Talk to someone you trust, like a family member or friend, or speak to a doctor or counsellor. These organisations offer support:
- Befrienders Kuala Lumpur offers free, confidential emotional support for anyone who is struggling or in distress. Visit befrienders.org.my.
- Gamblers Anonymous is a fellowship of people helping each other recover from problem gambling. Visit gamblersanonymous.org.
If you or someone you know is in immediate danger, contact your local emergency services.
Worried about someone else
If someone close to you shows the signs above, talk to them calmly, at a quiet moment. Listen more than you speak, avoid blame, and encourage them to reach out to one of the organisations above. Look after yourself too: those services can support you as well.